KEx Programme

Join industry expert Elisa  Pratt as she guides you through the critical process of conducting an operations audit. In this eye-opening session, Elisa will help you tackle the overgrown garden of products and services that sprouted during the COVID era. With her signature no-nonsense approach, she'll show you how to honestly assess where your human, time, and financial resources are being spent—and whether they're truly delivering value, serving your members, or advancing your mission. As a nonprofit antagonist known for holding up a mirror to organizational operations, Elisa brings her distinct expertise to bear, offering actionable insights to streamline your operations and refocus on what truly matters. Don't miss this opportunity to cultivate a leaner, more impactful organisation in the post-pandemic landscape.